|
Institute of Hotel & Restaurant Management
Hotels and Restaurants bolster up local businesses and help in their
growth and expansion; provide for business travelers, facilitate
organizing of conventions and conferences, host not only for meals but
also cater to wedding functions. Hotel are decent venue to hold meetings
for training, business promotions, and trade fairs. They offer
personalized services that is a cut above the others.
The course in Hotel and Restaurant Management provides opportunities to
individuals to learn the skills to serve the guests in a positive
ambience in various capacities, vis-à-vis: Guest Service Manager,
Reservation clerks, concierge, front office managing, food & beverage
handlers, telephone operators, security, book-keepers, cashiers, room
service helpers, and house-keepers. Some may start with laundry room,
food service, or work behind the scenes, such as chefs, cooks, saucier,
and bakers. There are ample opportunities to work in departments such as
in Engineering, Personnel, Training, Banquets Departments, Sales and
Marketing. There are a lot more opportunities for those who seek job
satisfaction by working diligently, honestly and dedicatedly.
Hotel Management & Operation
Front office is not only the reception area but it also includes
reservations, switchboard, valet, Concierge etc. Its most vital and
important role can be expressed in one sentence “It is the first and the
last experience a guest has” in any hotel.
Housekeeping department handles all customer related care applied in
Housekeeping technical operations. The students will have the
opportunity to learn various aspects of the function of this department
in the upkeep of the Hotel.
Food and Beverage Operation
Food & Beverage department is not only related to cooking and serving
but it also has everything to do with how the guests experiences the
service in their rooms, restaurants, bars, banquets, pool, conventions,
corporate meetings and or even a small seminars, It is where most guests
interact.
Accounting
This accounting section would not detail the entire department but lays
down the principles of accounting, maintenance of the books, cash and or
manual registers and basic computer knowledge. It also has everything to
do with how the guests experience during their stay at the hotel and
restaurant. How to accurately prepare the invoices, bills, checks and
balances. Cash and Credit handling procedures etc.
Sales and Marketing
A hotel guest Relation Officer handles all customers, from greeting to
building a rapport, from the individual or a group, checking in the out
and is instrumental in customer retention & future business.
Computer and IT
Students will be exposed to the computerized system that are used in
Hotel & Restaurants which would provide a hands on experience in
learning, reservation, inventory controls, reporting etc.
You would be trained to the international standard with the balance on
Hotel and Restaurants, food and services, maintained in our culture.
What makes IHRM-UOG different?
Personal attention and focus by the facilitators. Student-Teacher ratio
7:1
Hands on training in Front Office, Housekeeping, Food & Beverage and
Accounting.
Internship at well established and reputable facilities in and around
the Golden Triangle, Lahore & Islamabad.
Theoretical knowledge aided with audios and Videos.
Practical training by International credential holding facilitators.
Teaching of American and European Standards backed by the syllabus used
in both U.S.A and Europe.
Emphasis on all areas of Hospitality under the same umbrella.
Job placement assistance will be available to outstanding performers.
Expected Results:
Demonstrate with confidence the basic knowledge and skills acquired.
Identify the difference between various roles and responsibilities of
all positions in Rooms Division, Food & Beverage and accounting.
Walk the talk of the business by displaying operational competence to
the Hospitality Industry employers.
Demonstrate the ability to work with confidence as an effective team
player in any Hotel & Restaurant in this diverse day and age.
Start your own Hotel and Restaurant Business
Advancement in Career and Education.
|